Business Support Administrator - BREEAM - 12M FTC
Mark your mark at BRE.
Are you a proactive, organised individual with a passion for ensuring smooth operations in a fast-paced environment? If you thrive on providing exceptional support and enjoy working collaboratively, we want you on our team! As our Business Support Administrator, you'll be at the heart of our BREEAM department, facilitating communication, enhancing efficiency, and playing a vital role in our success. Bring your skills and enthusiasm to a place where your contributions are valued and help us drive our mission forward.
*The position will be a hybrid of remote (home) and in office work (based at our BRE Science Park in Watford or BRE Glasgow Offices) with a minimum of 2 days per week in the office.
*If based in Glasgow occasional travel to BRE Watford Science Park will be required.
*We will also consider part time applications looking for a minimum of 20 hours per week.
Help BRE make the built environment safer and more sustainable
BRE is the world’s leading innovation, science, and data hub for the built environment. For more than a century we have provided the government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards, and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to built environment challenges, we will build a thriving and sustainable world.
Your role at BRE
We are currently seeking an energetic and organised individual to join our team as a Business Support Administrator. You will work closely with the BREEAM Team to:
- Process purchase requisition and procurement supplier forms within the finance system
- Maintaining accurate records of data within the BREEAM systems, databases and websites (assessment evidence and report submissions, contracts, email correspondence)
- Financial reporting and Income claiming
- Project set-up on Finance system
- Liaising with customers daily (email, telephone and Live Chat) – responding to queries relating to licensing, registrations, cost proposals, the status of QA, certifications, feedback date requests, fees, online systems and websites whilst maintaining good customer
- Carrying out Administrative QA audit checks and certificate generation of assessments
- Registering assessments for multiple scheme types
- Processing and coordinating cost proposals and invoicing schedules – ensuring that all records regarding proposals and invoices are accurate and kept up to date.
- Raising invoices for BPS division
- Liaising with project managers and clients
- Liaising with customers daily (email, telephone and webform) – responding to queries within multiple shared mailboxes whilst maintaining good customer relationships and providing excellent customer service
- Car hire bookings, stationery & equipment orders
- Safety, Health and Environment (SHE) representative for BPS – attending regular meetings and cascading key messages to BPS staff.
- Carrying out business support, commercial and operational tasks to support the BPS business
- Supporting the Team Leader and Operations manager and liaising with operations and applications coordinators, business support staff within the team and collaboratively working with Finance, Training, BREEAM and Data Insights teams
Your profile
Some skills that will be necessary for this position include:
- Financial administration
- Previous administrative experience
- Attention to detail is a critical requirement
- Intermediate proficiency within MS Excel
- Excellent written and verbal communication skills
- Ability to follow standard procedures and operational processes
- Good organisation skills
- Be competent in using MS Word, Outlook, Teams and databases
- A team player
- Self-motivated and independent, with the ability to work without supervision
- Ability to manage a busy and varied workload
- Professional and courteous customer liaison
- Knowledge of maintaining accurate administration records
BRE benefits
We offer a competitive salary as well as a wide range of financial, wellbeing and career development benefits.
25 days annual leave.
Pension scheme with 5% matching employer contribution, Life assurance (4x basic salary) and an enhanced maternity package.
HealthPartners – cash back on a wide range of health and wellbeing costs including prescriptions, physiotherapy, dental care and more.
Onsite restaurant and free onsite parking including at-cost EV charging points.
Continuous performance development, meaning we review progress regularly and development opportunities including free access to our BRE Academy courses, digital learning, and access to other learning opportunities are available at any time.
Professional membership reimbursement to support your career development.
Your application
We review applications as they are received so please apply at your earliest convenience to avoid disappointment.
We’re building a diverse and talented team at BRE. We know that different perspectives, experiences and skills will help us be more innovative in delivering effective solutions for our customers.
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